[Desktop][Other] Dissociation of communication and app language

[Majestuatisation]

Hello there,

Living in Belgium, we have three national languages (FR, NL, DE).

The thing is that I usually receive mails from Spotify (news, administrative stuff, ...) in one of those languages (NL) and not the one I actually speak (FR).

I would like to know if it was possible to select a language for the communication made by Spotify and to dissociate this from the language we actually use in the app (for instance I would like to receive the mails in FR but I would like to continue to use the app in EN).

For the time being, it is only possible to set one language for everything but even then, it is not matching the chosen option since I receive mails in NL whereas my app is in EN.

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Initial situation: mails are sent with wrong language (different from the one set in the app)

Final desired situation: mails are sent in a chosen language (similar to app OR dissociated from app)

[Lyubka]

Hey @Majestuatisation,

Thank you for reaching out here in the Community.

We hope you don't mind us moving your post out of the ideas section to one of our Help boards as it fits better here.

It is possible to select a language of the communications made by Spotify. It's best to contact our Customer Support folks via one of the channels here about this. They can take a closer look into the matter and help you with your request.

Hope this helps. If you have any questions or need anything else, the Community is here for you.