Different song plays than the one selected

[Jadeclaessens]

Plan

Premium

Country

Belgium

Device

Samsung A22

Operating System

Android

My Question or Issue

When selecting a song, specifically Hoppipolla -Sigur Rós, Spotify will instead play A Sky Full Of Stars - Coldplay. I don't know what caused this, as I have not done anything odd or suspicious with my account.

[Bittencourt]

Hi @Jadeclaessens, thanks for reaching out.

That song - and all Sigur Rós' work is so amazing... Let me help you solve this issue.

First of all, try playing it from this link:

https://open.spotify.com/track/6eTGxxQxiTFE6LfZHC33Wm?si=e4afc7aaa0834403

[ridenol]

All of a sudden different songs play than the ones I have selected in my Alarms on my phone.  Can you help?

[Elena]

Hey hey @ridenol, 

Thanks for the question.

The behavior of what songs play in for the Alarm depends on what kind of subscription someone has. A free user can only select albums or playlists that play in shuffle mode. It will include audio ads. While Premium subscribers can search through Spotify to select any song or podcast to wake up to. This will play on-demand.

Hope this shines some light on the matter. Let us know if you have any other questions.