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Dj restarts when I click on the widget rather than showing me the song

Dj restarts when I click on the widget rather than showing me the song

If I was to click on Spotify app I can then see what’s playing through the DJ which is great but when I click the widget DJ, he starts a new progression skipping the rest of the songs he had and restarts anew.
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3 Replies

Hey @Itsjusttrent,

 

Thanks for posting in the Community and welcome. 

 

In this case, we'd like to gather some additional info. Would you mind letting us know the exact make/model and OS of your device, along with the Spotify version you're running there?


On another note, just to confirm, has the app widget always been behaving like this when playing the DJ, or does it start to happen after a specific event, such as an OS update? Please send us the details about it.


Lastly, it'd be really helpful if you sent us a video recording of what you kindly mentioned. You can attach it in your next reply in mp4 format, or you can also upload it to YouTube or Google Drive and make it public so we can visualize it.
 

Keep us in the loop!

AlejaRModerator
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Hey, my iOS is 16.6 and I’m also a developer beta to give feedback of the new updates. The spotify version is 8.8.42.432. 

Hey @Itsjusttrent,

 

Thanks for your reply and for the info shared.

 

Since you mentioned you're a developer beta, keep in mind that in TestFlight, there is a link to "Send Beta Feedback". If you click it, you will be able to send an email where you can describe the issue. In the "What to Test" section, you will also see the email address for reporting issues.


We will not reply to individual issue reports, but all issues get forwarded to the right team, and we do our best to fix them. Of course, the more details you can provide, the higher the chance that we can reproduce and fix your issue. In some cases, we may reply and ask for additional information.

 

Hope this clears things up. If you have any questions or need anything else, the Community is here for you.

AlejaRModerator
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