Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Downloaded songs not showing Downloaded

Downloaded songs not showing Downloaded

I was going through artist that I hadn't listened to in a while to see what I missed but I noticed that songs I had downloaded didn't have the download symbol. I checked all artists that I listen to and saw the same thing with their songs. The last time something like this happened was cause some artists updated their albums creating duplicates, but that's not the case here because this is happening with artists that haven't uploaded in years. I don't know when this issue started or what caused it.

I'm a premium user in the US using a Samsung galaxy note20 ultra Spotify version 8.7.78.373

Screenshot_20221031-082408_Spotify.jpg
Screenshot_20221031-082336_Spotify.jpg
Screenshot_20221031-082353_Spotify.jpg
Reply
1 Reply

Hey @fierceblade,

 

Thank you for reaching out to the Community and welcome.

 

To continue investigating your case, is it happening with old downloads or with the recent ones too?

 

Also, would you mind checking if this also happens using a different device with your own account? This will give us a better look at the issue.

 

We'll be on the lookout.

OscarDCModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts