End of albums get cut off

[Danikasney]

All my albums keep getting cut off on the last song 5 seconds before it ends. I have crossfade down, gap less playback off, auto play off; I've tried logging out twice, resetting my device but it still does it. 

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Ivelina]

Hey @Danikasney,

Thanks for posting in the Community and for including the settings that you've already toggled.

Could you just confirm if this happens only with the last song in every album that you've listened to? Does the behavior occur in playlists too or between songs and on one device or multiple ones?

I recommend performing a clean reinstall if you've not already done this as it's more detailed and also includes clearing the corrupted cache which can cause different performance issues. You can follow the steps here.

In case the issue continues, it'd be great if you could send us the devices' makes, models and OS-versions, as well as a video recording showing this behavior so we can take a look. You can attach it via the Insert Video option in the post editor or if the attachment's too big then you can upload it to Google Drive and share the link with us (make sure the video has the permissions for anyone to see it).

Keep us posted 🙂