Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Every song stops after 10 seconds.

Solved!

Every song stops after 10 seconds.

Plan: Premium

 

Country: Italy

 

Device

Laptop and smartphone

Operating System

Ubuntu20.04 and Android 9

 

My Question or Issue

Hello everybody, my songs stop after 10 second when using Webplayer on Ubuntu 20.04 and after 5 seconds when using the app on my mobile. The subscription just renewed today.

Does anybody have any hints?

 

EDIT: I tried to disconnect the WebPlayer and login again. Ubuntu completely freezed and I had to hard reboot. Are there any issues with Spotify and Ubuntu? It never happened in one month of usage..

 

Thank you

 

 

 

Reply

Accepted Solutions
Marked as solution

Hey, all!

 

Could you try if playback works for you now?

 

It seems there was a brief outage affecting music playback. This seems to be resolved now.

 

Let me know how you get on 🙂

View solution in original post

7 Replies

I am experiencing the same thing. Every song skips after 5-10 seconds on both IOS and PlayStation. 

I have the same issue!!!!!

Every few seconds, the song stops and switches to the next one on the playlist.

It is driving me crazy, I did a factory reset of my Chromecast audio device, changed my router, logged out all the devices from my Spotify account but nothing helped.

I tried using the browser embedded player, but the same issue keeps happening.

Spotify support, please assist!!!

I have a similar problem, with varyiing amount of seconds before skip.

 

This looks like the 2018 issue "web player skipping songs".

https://community.spotify.com/t5/Other-Partners-Web-Player-etc/Web-Player-skipping-songs/td-p/440946...

 

Please

Correct the highlighted errors and try again.

I’m having the same issue on my iphone. I want my music!!!

Also happening on Google Mini speakers connected to a premium Spotify account, so it can't be a client-side issue. 

Marked as solution

Hey, all!

 

Could you try if playback works for you now?

 

It seems there was a brief outage affecting music playback. This seems to be resolved now.

 

Let me know how you get on 🙂

Alright, now It seems resolved.

Suggested posts