Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Extended Streaming History missing track metadata

Extended Streaming History missing track metadata

Plan

Premium

 

Country

US

 

My Question or Issue

In processing my Extended Streaming History, I noticed that quite a few records (in my case, over 7000 records) are missing track metadata (or track identifiers). 

 

Is this a bug, or is there a reason this information is missing from these tracks? They all do seem to have time played in the "ms_played" field.

 

I've included three example records below:

 

Example #1:

  {

    "ts": "2024-07-22T08:59:28Z",

    "username": "<redacted>",

    "platform": "ios",

    "ms_played": 2246,

    "conn_country": "US",

    "ip_addr_decrypted": "<redacted>",

    "user_agent_decrypted": null,

    "master_metadata_track_name": null,

    "master_metadata_album_artist_name": null,

    "master_metadata_album_album_name": null,

    "spotify_track_uri": null,

    "episode_name": null,

    "episode_show_name": null,

    "spotify_episode_uri": null,

    "reason_start": "trackdone",

    "reason_end": "trackdone",

    "shuffle": false,

    "skipped": false,

    "offline": false,

    "offline_timestamp": 1721638762,

    "incognito_mode": false

  }

 

Example #2:

  {

    "ts": "2024-07-25T03:52:19Z",

    "username": "<redacted>",

    "platform": "ios",

    "ms_played": 15673,

    "conn_country": "US",

    "ip_addr_decrypted": "<redacted>",

    "user_agent_decrypted": null,

    "master_metadata_track_name": null,

    "master_metadata_album_artist_name": null,

    "master_metadata_album_album_name": null,

    "spotify_track_uri": null,

    "episode_name": null,

    "episode_show_name": null,

    "spotify_episode_uri": null,

    "reason_start": "fwdbtn",

    "reason_end": "trackdone",

    "shuffle": false,

    "skipped": false,

    "offline": false,

    "offline_timestamp": 1721879522,

    "incognito_mode": false

  }

 

Example #3:

  {

    "ts": "2024-07-25T18:36:26Z",

    "username": "<redacted>",

    "platform": "ios",

    "ms_played": 3944,

    "conn_country": "US",

    "ip_addr_decrypted": "<redacted>",

    "user_agent_decrypted": null,

    "master_metadata_track_name": null,

    "master_metadata_album_artist_name": null,

    "master_metadata_album_album_name": null,

    "spotify_track_uri": null,

    "episode_name": null,

    "episode_show_name": null,

    "spotify_episode_uri": null,

    "reason_start": "trackdone",

    "reason_end": "trackdone",

    "shuffle": false,

    "skipped": false,

    "offline": false,

    "offline_timestamp": 1721932581,

    "incognito_mode": false

  }

 

Reply
1 Reply

Hey there @thatdutchguy,

 

Thanks for posting this thread in the Community!

 

I recommend checking out this article where you can possibly find an answer to some of your questions, however if you're still wondering about something or are not satisfied with the info given, it's best to reach out to our colleagues from Customer Support. You can contact them via one of the ways that are mentioned here.

 

Don't hesitate to let us know if you need help with anything else.

IvelinaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts