Family subscription

[Jrevans]

Whenever another member uses there device it shuts my music off when they hit play how do i stop that

[Tom]

Hello @Jrevans,

You must all be logged into the same account. Did you purchase the family subscription and add sub-accounts to it?

[felixriosiii]

I have the family premium plan, and whenever another device is used, it shuts my music off and plays their tracks. How do I correct this issue, and can spotify be used simultaneously without being interrupted?

[Tom]

Hello!

I think you may all be on the same account, please can you confirm you have created the other users their own account?

Read this article for more information 🙂 https://support.spotify.com/account_payment_help/premium_for_family/premium-for-family/