Focus loss when using the iOS app with VoiceOver

[Atom-x]

when I'm in a playlist, I like to double-tap on the songs one by one to preview it. Previously, the focus would stay on the chosen song and I could simply tap in the center of the screen to go back to where I was. However, now, whenever I tap, it almost always takes me to the "connect to a device". Please fix this.

[MihailY]

Hey @Atom-x,

Thanks for reaching out. We've moved your post to the Help board as it better fits here.

We're sorry to hear about the issue you experienced with our service. Accessibility has always been a top priority here at Spotify and we're always looking for ways to improve. 

In order for us to report this issue to the relevant team, can you please share your device model, OS version, Spotify version and any relevant troubleshooting steps you've tried so far?

Looking forward to your reply.

[Atom-x]

Hello,

I know that you're always taking care of accessibility there in Spotify
and it's a pleasure to use your app, either on iOS or on Windows in my case.
Device Model: iPhone 11 pro
iOS version: 17.1
Spotify version: latest one of course
Relevant troubleshooting steps I've tried so far: The ones I've
described in my post: VoiceOver cursor doesn't stay on the current
played song when I double-tap on it.

best,

Sof

[Maria]

Hey there @Atom-x,

Thanks for sending over the details!

Could you also double-check which version of the app you're running? New updates are not pushed simultaneously to all users, so it would be great if you could check which one you currently have installed.

We'll keep an eye out for your reply.

Cheers!

[Atom-x]

Hi Maria,
My version is: 8.8.82.607.
Thanks for taking the time to find a solution. Rest assured that we do
appreciate your commitment in accessibility there at Spotify!

[Vasil · Accepted solution]

Hey @Atom-x,

Thank you for the provided info!

We've forwarded all details to the right folks 🙌🏼

We're here for you should any further questions come to mind 🙂