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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bluejuiceno1
  • Newbie
  • 8487 Views
  • 60 replies
  • 8 likes
  • Other
  • 8487 Views
  • 60 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19534 Views
  • 9 replies
  • 2 likes
  • Other
  • 19534 Views
  • 9 replies
  • 2 likes

Superuser Contribution Spotify Silent on PS5

PlanPremiumCountryUSADevicePS5 Without warning, Spotify stopped working on my PS5. The app still functions and seems to be playing music, but it's silent. When the Spotify app is playing music, all menu sounds are also muted. When I stop Spotify, the...

  • Casual Listener
  •   Plan Premium Country USA Device PS5   Without warning, Spotify stopped working on my PS5. The app still functions and seems to be playing music, but it's silent. When the Spotify ...
  • killson13
  • Newbie
  • 8788 Views
  • 6 replies
  • 0 likes
  • PlayStation
  • 8788 Views
  • 6 replies
  • 0 likes

Superuser Contribution Playlist length/time keeps changing

PlanPremiumCountryFinlandDeviceMotorola Moto G22Operating SystemAndroid 12 My Question or IssueThe length of my playlist keeps changing when switching from premium to free and the other way. Last Christmas I got my self the premium plan because of th...

  • Casual Listener
  • Plan Premium Country Finland Device Motorola Moto G22 Operating System Android 12   My Question or Issue The length of my playlist keeps changing when switching from premium to free an...
  • Lyubka
  • Moderator
  • 1056 Views
  • 3 replies
  • 0 likes
  • Other
  • 1056 Views
  • 3 replies
  • 0 likes

Superuser Contribution I want to play all songs on searched playlist

Previously when you searched for a song the playlist just played al the searched songs, now it goes to random song, I want it back how it was

  • Visitor
  • Previously when you searched for a song the playlist just played al the searched songs, now it goes to random song, I want it back how it was 
  • Yordan
  • Moderator
  • 588 Views
  • 1 replies
  • 1 likes
  • 588 Views
  • 1 replies
  • 1 likes

Superuser Contribution I made another account with the email I want to use. I deleted that account

I'm switching emails on my Spotify account. I had an account with the email I want to change to and deleted that account. I am still getting a notification saying the email is taken

  • Visitor
  • I'm switching emails on my Spotify account. I had an account with the email I want to change to and deleted that account. I am still getting a notification saying the email is taken
  • Dian
  • Spotify Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution Different autoplay settings do not work anymore

PlanPremium DevicePCOperating SystemWindows 10, Ubuntu 22.04 My Question or IssueI always had different autoplay configurations on both computers. On Windows, Spotify should autoplay. On Ubuntu, it should not: WindowsUbuntu(Why do they even look diff...

spo-win.png spo-ubu.png
  • Casual Listener
  • Plan Premium   Device PC Operating System Windows 10, Ubuntu 22.04   My Question or Issue I always had different autoplay configurations on both computers. On Windows, Spotify shou...
  • halloei
  • Casual Listener
  • 205 Views
  • 2 replies
  • 0 likes
  • Other
  • 205 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to add artist to record label team as artist

I swear we've checked every resource on the internet and cant figure out how to add an artist to a record label team as an Artist, not A&R or digital, or marketer etc... I'm not sure why this is hidden so well, but would appreciate a response

  • Regular
  • I swear we've checked every resource on the internet and cant figure out how to add an artist to a record label team as an Artist, not A&R or digital, or marketer etc... I'm not sure why this i...
  • capnchrisinc
  • Newbie
  • 706 Views
  • 2 replies
  • 0 likes
  • 706 Views
  • 2 replies
  • 0 likes

Corrupted song: Pokemon - Battle Frontier

The song "Battle Frontier" in the album Pokemon X - Ten Years of Pokemon (Spotify URI: spotify:track:77aXxfz34fGbXKpoN1y0Il) is corrupted at 0:13-0:17. Please fix it, thanks!

  • Regular
  • The song "Battle Frontier" in the album Pokemon X - Ten Years of Pokemon (Spotify URI: spotify:track:77aXxfz34fGbXKpoN1y0Il) is corrupted at 0:13-0:17. Please fix it, thanks!
  • FittBoy
  • Casual Listener
  • 407 Views
  • 1 replies
  • 0 likes
  • music
  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album releases significantly later than planned, ruining listening party.

This is a platform-agnostic issue as I have tried Linux, Windows and ios, as well as the web version. I have tried relogging and deleting the cache but nothing has worked. I can only assume Spotify has gotten my time zone incorrect or something but I...

  • Casual Listener
  • This is a platform-agnostic issue as I have tried Linux, Windows and ios, as well as the web version. I have tried relogging and deleting the cache but nothing has worked. I can only assume Spotify h...
  • Lyubka
  • Moderator
  • 449 Views
  • 2 replies
  • 0 likes
  • 449 Views
  • 2 replies
  • 0 likes

Superuser Contribution How can I get the code for the Evanescence pre-sale in Argentina?

Sopity gives a code for the pre-sale of the Evanescence concert in Argentina but I don't know where to find it.

  • Visitor
  • Sopity gives a code for the pre-sale of the Evanescence concert in Argentina but I don't know where to find it.
  • Kiril
  • Moderator
  • 194 Views
  • 1 replies
  • 1 likes
  • 194 Views
  • 1 replies
  • 1 likes

Superuser Contribution I turned on Allow Explicit Content, but why can't I hear swearing in songs?

The missing parts were annoying, so I set the Allow Explicit Content toggle on, but for some reason, the swearing is still inaudible and I can't listen to certain songs. How come?

  • Visitor
  • The missing parts were annoying, so I set the Allow Explicit Content toggle on, but for some reason, the swearing is still inaudible and I can't listen to certain songs. How come?
  • Joan
  • Moderator
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fire TV not properly working

Hello guys,I use Spotify on my Fire TV Stick Lite.When I open Spotify, there only appears a black rectangle where usually the spotify logo appears. After that, it gets stuck there.When I try to start a song with spotify connect, it plays it for like ...

  • Casual Listener
  • Hello guys, I use Spotify on my Fire TV Stick Lite. When I open Spotify, there only appears a black rectangle where usually the spotify logo appears. After that, it gets stuck there. When I try t...
  • OscarDC
  • Moderator
  • 443 Views
  • 3 replies
  • 0 likes
  • 443 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect is not working on my home network

Starting about 1-2 weeks ago I could no longer stream music to any of the Spotify Connect endpoints on my home network. My devices include a Windows 10 PC, Android phone, Anthem AV receiver (supports both Connect and Chromecast), and a Raspberry Pi r...

  • Casual Listener
  • Starting about 1-2 weeks ago I could no longer stream music to any of the Spotify Connect endpoints on my home network. My devices include a Windows 10 PC, Android phone, Anthem AV receiver (supports...
  • Kiril
  • Moderator
  • 3043 Views
  • 3 replies
  • 0 likes
  • 3043 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution What happened to the Spotify Storylines feature?

It was those little notes that artists would attach to some songs and basically added their own thoughts to the song or more meaning to it

  • Visitor
  • It was those little notes that artists would attach to some songs and basically added their own thoughts to the song or more meaning to it
  • Alex
  • Spotify Legend
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes

Superuser Contribution Video podcasts not playing video

Video not playing on Android, browser(chrome) and MacOS desktop app.I saw a hint on Android that it wasn't playing because of data saver mode. However I'm hooked up to wifi across all devices. I checked my settings, and the data saver for video isn't...

  • Casual Listener
  • Video not playing on Android, browser(chrome) and MacOS desktop app. I saw a hint on Android that it wasn't playing because of data saver mode. However I'm hooked up to wifi across all devices. I ...
  • Alex
  • Spotify Legend
  • 3678 Views
  • 26 replies
  • 1 likes
  • 3678 Views
  • 26 replies
  • 1 likes

country-specific music recommendations

I never ever listen to German music, and so I'm really annoyed at Spotify's recommendations. Would it be possible to hide any German titles?

  • Casual Listener
  • I never ever listen to German music, and so I'm really annoyed at Spotify's recommendations. Would it be possible to hide any German titles?
  • elvisisvan
  • Regular
  • 509 Views
  • 3 replies
  • 6 likes
  • Other
  • 509 Views
  • 3 replies
  • 6 likes

Superuser Contribution video podcasts on the Xbox app

PlanPremiumCountryUSADeviceXbox One SOperating SystemXbox My Question or IssueAny podcast episode with a video attached will be skipped and cannot be played even when you aren't Fullscreen on the video portion.

  • Newbie
  • Plan Premium Country USA Device Xbox One S Operating System Xbox   My Question or Issue Any podcast episode with a video attached will be skipped and cannot be played even when you are...
  • AlexJMusser
  • Newbie
  • 705 Views
  • 4 replies
  • 0 likes
  • Other
  • 705 Views
  • 4 replies
  • 0 likes

Solved!! Xfinity app doesn't work

Spotify xfinity app fails while trying to login. Says "Something went wrong" immediately after displaying authentication screen.

  • Casual Listener
  • Spotify xfinity app fails while trying to login. Says "Something went wrong" immediately after displaying authentication screen.
  • dbuehmann
  • Casual Listener
  • 460 Views
  • 1 replies
  • 0 likes
  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution Si pagué mi plan el día 12/06, porqué mi próxima fecha de pago es el 22/06?

Estuve varios días intentando pagar mi plan de Spotify, cuando me descontó el dinero fue el día 12/06/23 y según la información de mi cuenta, me dice que la próxima fecha de facturación será el día 22/06/23. Eso no tiene ningún tipo de sentido

  • Newbie
  • Estuve varios días intentando pagar mi plan de Spotify, cuando me descontó el dinero fue el día 12/06/23 y según la información de mi cuenta, me dice que la próxima fecha de facturación será el día 2...
  • OscarDC
  • Moderator
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes