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Gift card not working

Gift card not working

Avatar of
Not applicable
2024-10-30 02:12 AM
Received a gift card as a gift and the code is not able to be read. $30.
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Avatar of Maxim
Spotify Star
Spotify Star
2024-10-30 08:27 AM

Hey there,

 

Thanks for reaching out.

 

If the code is damaged and can no longer be read, it's best to contact Support: https://www.spotify.com/about-us/contact/.

 

Make sure to prepare pictures of the front and back side of the Gift Card ๐Ÿ™‚

MaximSpotify Star
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Note: I'm not a Spotify employee.
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Avatar of PrJoYo
Regular
2024-11-15 09:34 PM

Are you on basic or premium spotify? Because evidently spotify is no longer letting people use gift cards on basic accounts. They force you into the premium category.

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