Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Canada
My Question or Issue
I was approved for a Google home mini and it says out of stock. Am I just out of luck? If so why was I approved? Why not just not approve once stock is gone?
Solved! Go to Solution.
I got it by putting google chrome in pc version. I just ordered mine
Recommend clicking on the "Contact Us" link on that page to ask Google how to help you resolve the issue.
Having the same issue. It took days for spotify to even acknowledge me as a premium subscriber. Then I get an email saying my reserved mini was available. Went to put in my cart and it’s out of stock. On one refresh it was available but by the time I went to input all my contact info it said it was unavailable again. I get it’s in high demand, but don’t tell me it’s ready to redeem if it’s not.
I got the same problem 😞
I had this issue as well. Easy fix (for me anyway). You need to set up a valid Google account with payment details and once the profile is complete it opens up the chalk version. Order is processed at $0 just need to fill in the shipping address.
I already have a google account with payment details, still not available 😕
Finally! After refreshing a couple of times, I was able to add the Chalk one to the cart and checkout! Delivery scheduled around May 17-21.
I already had a Google account with a payment method set up and I was still not able to order before... weird.
Are people only able to redeem them in the US? Just wondering if they are only unavailable in Canada. Mine is showing chalk out of stock and charcoal coming soon.
So here's what must be done:
Right click on the Charcoal one Add to Basket button:
Click on Inspect (On firefox, it's called Inspect Element)
A panel will open, and a line will be selected( might be displayed at the bottom):
Click on the arrow next to <div class="mqn-product-collection__card__buttons"> == $0
Once this is done double click on disabled="disabled" in the expanded block:
Then delete it by pressing backspace and press enter:
Finally, the button Add to basket should be ungrayed. Click on it and then you should be able to add it to the basket then you can just follow the normal process, your discount will be applied at checkout.
Hope it help you guys?
Tried to delete but it won’t work
i tried again, now i can go to check out, but worried that it will cancel my order
update:
took the risk and ordered sucessfully
newest update on April 15:
in my google store account said "We'll email you when your delivery is on its way." so i guess it means my order didnt get cancelled.
Add to basket lit up 3x after numerous refresh.. 1st and 2nd still went to out of stock after tapping.. 3rd time it was a success.. 🙂
mine does not show the disabled part.
This does work and I have recieved the order confirmation from google. The first time I tried it didn't seem to work. Then I closed the window that opens when you inspect and made sure I right clicked on the button. This time the window opened and the correct line was highlighted. All I had to do was double click on the disabled and delete and enter. And it wasn't greyed out anymore.
Just Tried and it says its sent through!! ill let you know if it cancels it but this looks promising! thank you 🙂
Good luck!
THANK YOU SO MUCH
I tired the disable thing it worked on the charcoal one but not the Chalk...
It kept showing out of stock...
but at least I claim one, right?
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…