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HELP! Saved Albums and songs disappear after logging out and in again O_O

HELP! Saved Albums and songs disappear after logging out and in again O_O

I really need your help... sunday I saved all available songs of my 250 favorite bands (haha I know that´s quite a bit).

But yesterday, as I logged in again, the majority of songs had disappeared O_o

Somehow a few are still listed.... I really don´t get it.

As I (again) saved some songs and logged out and in again, they were gone as well....

So it seems I can´t save any new songs because they disappear as soon as I shut down my PC.

 

Can you please help me?!

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2 Replies

I suggest you contact support so they can take a look at your account and help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
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Thank you! I already wrote them an E-Mail, I hope they can figure out what´s wrong 😄 But honestly I am quite... upset about that whole situation so I tried to get some help here- just in case someone already had such a problem 😉

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