Hacked and selling artist

[cwg1]

The artist Screaming Trees was hacked by someone, as a result of which his profile photo and biography were changed. The biography contains a link to the attacker's Instagram, where there is a link to his Telegram. By clicking on it, you can make sure that the hacker is selling the account of this and other artists. Please pay attention to this.

[Mihail · Accepted solution]

Hey @cwg1,

Thanks for reaching out and welcome to the Community.

In such scenarios, the most efficient way to resolve the issue is for the artists themselves to get in touch with our Creator Support team here. They will happily take a closer look and help restore access to the original artist as fast as possible.

Hope this info is useful. The Community is here for you if you have any questions. 

[garyleeconner]

This is Gary Lee Conner from Screaming Trees I have seen this but we have all been removed as admin from Spotify for artists, I sent in an email but have yet to get a rely where can I get help?

[Alex]

Hi @garyleeconner,

Thanks for reaching out in the Community!

If you've contacted the Creator Support team, they should get back to you as soon as possible. We recommend checking your Spam/ Junk folder for a reply as well.

Take care.

[garyleeconner]

It's two and a half days now and no response, is that as soon as possible?

[Jeremy]

Hi there @garyleeconner,

Thank you for your reply in this thread.

Rest assured that they'll get back to you as soon as possible.

In the meantime we suggest that you're on the lookout in all of your inbox folders.

Take care!