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Hallo habe gestern eine neue sptify karte aufgeladen aber es funktioniert n

Hallo habe gestern eine neue sptify karte aufgeladen aber es funktioniert n

Ich kann nicbt in meiner Bibliothek Musik hören ob wohl Guthaben auf geladen wurde
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1 Reply

Hey there,

 

Thank you for reaching out to the Community and welcome. Hope you don't mind me replying in English, as that's the official language of the Community!

 

If you redeemed a gift card on your account, but it doesn't seem to add the Premium time to your account, we'd first recommend logging out of your account (by following the steps in this article) and logging back in to force the sync between your account and your device.

 

If the issue persists, it's possible that the Premium time was redeemed on a different account by mistake. In this case, we’d also recommend checking for secondary accounts by following the instructions mentioned in this article.

 

Hope this helps. If anything else comes up, the Community will be here for you.

OscarDCModerator
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