Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

How do I get a extension so I done lose my playlist

How do I get a extension so I done lose my playlist

I need a extension on my payment
Reply
1 Reply

Hi there, 

 

Welcome to the Community 🙂


If a monthly payment fails, you won't immediately lose your Premium. We’ll try to take it again over the next few days. As for losing your playlists, you get to keep everything in Your Library even if your account reverts to Free, so no worries there!

 

If you still can't subscribe, we'd suggest you check these steps.

 

Let us know how it goes. If you have questions, you know where to find us. 
 

Cheers!

YordanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts