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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 10685 Views
  • 72 replies
  • 9 likes
  • Other
  • 10685 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20173 Views
  • 9 replies
  • 2 likes
  • Other
  • 20173 Views
  • 9 replies
  • 2 likes

Superuser Contribution I would like to know how to make payment without a visa verification code

I tried to make payment and your system insists on a visa/debit card verification code which I don’t have and I feel very disappointed and let down

  • Visitor
  • I tried to make payment and your system insists on a visa/debit card verification code which I don’t have and I feel very disappointed and let down
  • Vasil
  • Moderator
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution the premium on the phone account does not work

The premium on the phone account does not work.I bought premium for my account. Premium works on a computer, but not on a phone. What should be done so that the premium appears on my phone?

  • Visitor
  • The premium on the phone account does not work. I bought premium for my account. Premium works on a computer, but not on a phone. What should be done so that the premium appears on my phone?
  • Vasil
  • Moderator
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Solved!! What playlist is playing right now

PlanFreeCountryUkraineDeviceDesktop PlayerOperating SystemWindows 10 My Question or IssueHello. How can I find out what playlist is playing now. I can find Song, Play Queue, but what exact playlist playing now?

  • Regular
  • Plan Free Country Ukraine Device Desktop Player Operating System Windows 10   My Question or Issue Hello. How can I find out what playlist is playing now. I can find Song, Play Queue, ...
  • AdamDamon
  • Spotify Star
  • 7884 Views
  • 8 replies
  • 0 likes
  • music
    Other
  • 7884 Views
  • 8 replies
  • 0 likes

Superuser Contribution Re: [PS4] Playback suddenly stops

I dont use spotify on anything but my ps4 so i dont know if it works properly on there, but on my ps4 my spotify keeps closing on its own in the middle of a podcast i am listening to and if i try to restart it from my phone it will play a split secon...

  • Casual Listener
  • I dont use spotify on anything but my ps4 so i dont know if it works properly on there, but on my ps4 my spotify keeps closing on its own in the middle of a podcast i am listening to and if i try to ...
  • Drubarian
  • Casual Listener
  • 188 Views
  • 2 replies
  • 0 likes
  • 188 Views
  • 2 replies
  • 0 likes

Superuser Contribution Dj restarts when I click on the widget rather than showing me the song

If I was to click on Spotify app I can then see what’s playing through the DJ which is great but when I click the widget DJ, he starts a new progression skipping the rest of the songs he had and restarts anew.

  • Casual Listener
  • If I was to click on Spotify app I can then see what’s playing through the DJ which is great but when I click the widget DJ, he starts a new progression skipping the rest of the songs he had and rest...
  • AlejaR
  • Moderator
  • 493 Views
  • 3 replies
  • 0 likes
  • 493 Views
  • 3 replies
  • 0 likes

Superuser Contribution I have canvas enabled but it isnt showing up on songs

I am currently using a Samsung Galaxy Note 10 Lite. For a while the button for canvas wasnt available, but its now enabled in my settings; however it's not showing up on all the songs its should be on.Any fixes?

  • Casual Listener
  • I am currently using a Samsung Galaxy Note 10 Lite. For a while the button for canvas wasnt available, but its now enabled in my settings; however it's not showing up on all the songs its should be o...
  • Alex
  • Spotify Legend
  • 538 Views
  • 4 replies
  • 0 likes
  • 538 Views
  • 4 replies
  • 0 likes

Superuser Contribution i cannot download spotify app on tvos

I have the latest tvOS version installed on my Apple TV. Previously, I had the Spotify app on my Apple TV's tvOS, and it worked perfectly fine. However, over the past few weeks, the app has stopped functioning. Whenever I attempt to open the app, it ...

  • Casual Listener
  • I have the latest tvOS version installed on my Apple TV. Previously, I had the Spotify app on my Apple TV's tvOS, and it worked perfectly fine. However, over the past few weeks, the app has stopped f...
  • pmuean
  • Casual Listener
  • 223 Views
  • 2 replies
  • 0 likes
  • 223 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Storage Location

I would love to move the app to my SD card. I is a rather large app and takes up a lot of space. I think that being able to choose between the internal and external.

  • Casual Listener
  • I would love to move the app to my SD card.  I  is a rather large app and takes up a lot of space. I think that being able to choose between the internal and external. 
  • PirateTrex46
  • Casual Listener
  • 298 Views
  • 2 replies
  • 0 likes
  • 298 Views
  • 2 replies
  • 0 likes

Superuser Contribution Extended data been sent to me. Missing data from October to January 2023

I've just received all my extended data from spotify but I seem to be missing a few months of data from 2022 (as seen in the screenshot attached). Was wondering if you could help me with this

  • Casual Listener
  • I've just received all my extended data from spotify but I seem to be missing a few months of data from 2022 (as seen in the screenshot attached). Was wondering if you could help me with this 🙂
  • AlejaR
  • Moderator
  • 8860 Views
  • 43 replies
  • 23 likes
  • 8860 Views
  • 43 replies
  • 23 likes

Spotify pays for curators, but they said not from all countries does Israel in that list?

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify pays for curators, but they said not from all countries does Israel in that list?

  • Visitor
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify pays...
  • KatesHere
  • Community Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • music
  • 176 Views
  • 1 replies
  • 0 likes

Does Spotify recommend any song trackers?

Hi Spotify Team! I have some questions I hope to ask of you. Does Spotify recommend any song trackers? If so, can you please recommend a few. Having said that, can you verify if those trackers can assure me that my streams are counted towards the art...

  • Newbie
  • Hi Spotify Team! 👋🏻   I have some questions I hope to ask of you.   Does Spotify recommend any song trackers? If so, can you please recommend a few. Having said that, can you verify i...
  • KatesHere
  • Community Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • Other
  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution Collaborative Queue

Just like the title suggests. It would work similarly to how the group listen feature works. Have multiple users add to the queue of another persons session with an invite link. This would work well for longer car rides especially, it would remove th...

  • Newbie
  • Just like the title suggests. It would work similarly to how the group listen feature works. Have multiple users add to the queue of another persons session with an invite link. This would work well ...
  • AlejaR
  • Moderator
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists Default to Radio of Playlist Instead of Playing

PlanPremiumCountryUSADevicePC - an old school tower (issue does not happen on my Android Phone)Operating SystemWindows 10 My Question or IssueNearly every time I hit play on a playlist when using my desktop, it automatically plays the "playlist radio...

  • Gig Goer
  • Plan Premium Country USA Device PC - an old school tower (issue does not happen on my Android Phone) Operating System Windows 10   My Question or Issue Nearly every time I hit play on ...
  • Kelbaez
  • Regular
  • 20178 Views
  • 69 replies
  • 17 likes
  • 20178 Views
  • 69 replies
  • 17 likes

Superuser Contribution Music stops playing automatically after 1 song when listening with friends

Whenever I listen along with my friends with discord play along it stops after the song is over for the first person then i have to manually start it and its getting annoying

  • Visitor
  • Whenever I listen along with my friends with discord play along it stops after the song is over for the first person then i have to manually start it and its getting annoying
  • AlejaR
  • Moderator
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to download a song

I have a Premium account (about 3 hours ago), using the Web player on a laptop and not a very experienced user.

  • Newbie
  • I have a Premium account (about 3 hours ago), using the Web player on a laptop and not a very experienced user.
  • AlejaR
  • Moderator
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes