I CAN'T SEE MY RECEIVER

[#1]

RECENTLY I CHANGE THE MODEN AND NOW I CAN'T SEE MAY RECEIVER DEVICE ON MY COMPUTER SO I CAN LISTEN MUSIC ON MY RECEIVER

[MihailY]

Hey,

Thanks for reaching out and welcome to the Community!

Here are a few things you can try to fix the issue:

• Make sure that the receiver is connected to the new modem.
• Restart the receiver and the modem.
• Reinstall the app on your computer.

If the issue persists, let us know the following:

• Is the receiver visible from other devices (e.g. your phone)?
• Does the receiver appear in the Connect picker when you connect it and the computer to a hotspot on your phone? Here's how to set it up on iOS and Android.

We'll be on the lookout for your reply.