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I bought premium individual plan but its not showing download option in app

I bought premium individual plan but its not showing download option in app

I just bought the premium from the festive offer of 4 month for 119 and its not giving me feature of downloading songs in my Spotify app
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1 Reply

Hey!

 

Thanks for posting in the Spotify Community.

 

You can find more info to download music in this article about Listening Offline. If you don't have these options, I suggest you perform a complete clean reinstall of the app to see if that would make a difference. This will ensure there are no leftover files on your device from previous Spotify installations that may be interfering with the app functionality.

 

If you keep having issues after this, please make sure to provide the following details:

  • Are you able to use other Premium features?
  • Device and operating system (e.g. MacBook Air, 10.10 OSX)
  • Spotify app version
  • Any screenshots/screen recordings that help explain or illustrate the issue

Hope this helps.

Anyk17

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