I can't see any podcasts in the application

[Morozov_Nick]

Plan

Premium

Country

Poland

Device

Redmi Note 8 Pro, MacBook Pro 2017

Operating System

Android 10, macOS Big Sur

My Question or Issue

I have a problem from 2-3 weeks with podcasts. They just disappeared from categories and from all playlists.

[Alex]

Hey @Morozov_Nick,

Thanks for the post.

Sorry to hear that you're having such an experience with the app.

We'd recommend running a clean reinstall of the app on all your devices. Please follow the steps from this Spotify Guide exactly, as this will assure that all app data is cleared completely, before reinstalling.

You can also ask a friend/ family member to log in with their account on your device to check if they can see Podcasts. If that's not possible, you can create a free account for test purposes.

Keep us posted on how you get on with this.

Cheers.

[Morozov_Nick]

I tried to reinstall the app on the laptop and smartphone and it didn't help. But I logged into another account and it normally has all podcasts... Can you check my profile? Maybe it something turned off...

[MafeG]

Hi @Morozov_Nick,

Thank you for keeping in touch. 

From the Community we're not able to check your profile. But no worries, please access your Account Overview and let us know the country your account is registered in, this can help us keep investigating.

We'll be on the lookout.

[Morozov_Nick]

Hi @MafeG,

The country where I registered an account is Ukraine. Please, let me know if you'll have a solution.

[Alex]

Hey @Morozov_Nick,

Thanks for the reply.

Podcasts are currently not available in Ukraine. Our content team is doing their best to make the full Spotify library available in all countries, but we don't have official information when podcasts will be made available in Ukraine. It all depends on permissions from rights holders.

Hope this info clears things up.