I don't receive any notification

[Flom66A]

Plan

Premium

Country

France

Device

Oneplus 7 / Computer

Operating System

Android 11 / Windows 10

My Question or Issue

I've been using Spotify premium for some years now and I have never received any push notification. I received new releases E-mails each week but for some reason I stopped receiving these a month ago. 

I made sure I checked every box about notifications by email/push.

I made a clean re-install of both Spotify and my phone's OS.

I made sure as well that Spotify was allowed to send notifications.

What are you guys waiting to activate notifications?

Knowing that I follow hundreds of artists it would come pretty handy to have notifications to actually warn me when any of them releases anything, instead of having to check every single one of them. 

Thanks for reading.

[Mihail]

Hey @Flom66A,

Thanks for reaching out.

Thanks for reporting this – we appreciate it! The right team is currently looking into this, however we can't set an exact timeframe for when this will be fixed. We do recommend that you always keep the app updated to the latest version, that way you can make use of all fixes and improvements as soon as they're available. 

Hope this shines a bit of light on the matter. We'll be here if you have any questions.