I'm trying to claim my artist account, but keep getting an error.

[#1]

I recently posted a song to Spotify through CD Baby, but if I try to use the web browser OR the mobile app, I get an error that says Application error: a client-side exception has occurred (see the browser console for more information)." I have cleared my cache, changed browsers, changed wifi, changed devices, everything that was suggested, and nothing has worked to not recieve this error message.

[#2]

Hi there,

Thanks for reaching out. 

We here in the Community are more focused on helping with account and app related issues, as well as user feedback. For any questions regarding music you have uploaded or want to upload to Spotify, it’s best to contact our Artist Support team, they can assist you further.

Hope this clears things up.

[Joan]

Hi there,

Thanks for reaching out. 

We here in the Community are more focused on helping with account and app related issues, as well as user feedback. For any questions regarding music you have uploaded or want to upload to Spotify, it’s best to contact our Artist Support team, they can assist you further.

Hope this clears things up.

[labz]

I cant access my spotify artists account due to the same problem.

How can i log in to manage my music and profile?

[iFeelReyMusic]

Same issue in artists page. can’t login. 

tried with many browsers and devices. try to fix with all the methods you guys mentioned but no results. fix the issue guys

[VILEFILES]

i’m having the same issue.

[astar97]

Same how do I do this lol

[Francoisbit]

Literally same, tried different browsers, tried on phone and desktop, different WiFi’s, turned Java Script off, nothing seems to help. Is this a glitch/bug from Spotify? 

[Mikys]

I have the same problem

[puslingen]

Same here, tried everything... must be an error at Spotify? 

[SafehavenBeats]

Same problem! I'm using DistroKid and once i confirm it on DistroKid's website, i get that error.

[Mohri]

same here, i have tried on 3 different devices, incognito browser, cleared cache, reinstalled apps, changed internet, turned javascript on and off,,,,,, the whole 9 yards and nothing is happening  😫😫

[Laris-]

Same problem here, trying toclaim account via CD baby and getting exact same error. 

[Klein_Asuna]

same here ...

[bagual37]

Same here, im using CDBaby... 😥

[misstherage]

same here, it's error from spotify

[martingawlak]

I used Distrokid about a decade ago to upload to Spotify. Maybe cd baby. Music Is still there. Years later, I claimed my artist page successfully and verified it. Now, I can't log into my Spotify account from the email that I claimed the Spotify artist on. I get notification emails to my email still, but I log in and see only a fresh account. I also logged into Distrokid and nothing was there. Also can't access CD Baby to check.

[Mariogrg]

Same here 😕 PLEASE FIX!!

[talesofjunior]

So we're all on the same boat? lol I just started my music career and I just wanna access my profile 😞

[Luisjadj]

I have the same problem today and from months ago I was proving several times with the same problem.