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I've logged out of my Spotify five times and reloaded the page 50 idk what

I've logged out of my Spotify five times and reloaded the page 50 idk what

my chromebook had accidentally gotten unplugged when I was sleeping and when I woke up so I plugged it back in and logged into it like usual and then went straight to my spotify and when I saw the little box that told me to reload, I did so. After five times of doing that I installed my spotify and re-installed it but when I did it was logged in already so after a while of reloading int twenty more times I logged out and logged back in and it still did the same thing
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1 Reply

Hey @31aumwrl2qgapi22vc6o,


Thanks for reaching out!

 

It looks to me like some Spotify files may have gotten corrupted and are now causing the app to endlessly reload.
What I'd advise in this situation is to clear the cached data of the app.

To do so on a Chromebook:

  1. Right-click on the app icon in your launcher and go to ‘App info’. This will pop open the Settings app and will take you right to its settings. 
  2. Click the ‘More settings and permissions’ option, and wait for that to load. Once it’s open, you’ll notice it looks identical to how Android app settings are displayed. 
  3. Find the ‘Storage & cache’ section, which houses the ‘Clear cache’ option under it. 

Clear the cached data, restart the app and see how it behaves. If the issue persists - go over the same steps but clear both the cached data and the storage data.

Hope this helps! Keep us posted on how things go 🙂

P.S.
In case you're also experiencing this error with the Web Player, remove your Chrome browser's cache & cookies.

VasilModerator
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