Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Magic hosting? My podcast RSS feed currently returns 404, but my podcast still streams just fine...

Solved!

Magic hosting? My podcast RSS feed currently returns 404, but my podcast still streams just fine...

This is kind of complicated.

 

When I check my podcasts in https://podcasters.spotify.com/catalog, my podcast is still getting listens. I can even stream it on any device. However, the RSS feed associated with the podcast, which used to work and be valid, now no longer exists, and returns 404.

 

I also cannot seem to locate the files on my server, so I have no idea how they are streaming. Does spotify mirror podcast episodes? What kind of magic is this?

 

How can I find out where my files are hosted? It's been a while since I set it up and added episodes, and my hosting situation has shifted around in a non-obvious way. I

 

Podcast

https://open.spotify.com/show/2nJGyV80RfyilZALzbIUrT

 

RSS Feed:

https://wxyz.website/privatepod/gen/feed.xml

Screen Shot 2020-08-04 at 6.02.12 PM.png
Screen Shot 2020-08-04 at 6.02.27 PM.png
Reply

Accepted Solutions
Marked as solution

Hey there @huckingfoes

 

Thanks for reaching out to the Community about this. 

 

We suggest you get in touch with our team at Spotify for Podcasters. These folks specialize in queries submitted to Spotify by podcasters and content creators.

 

You can start by taking a look at this page to see if you can update your RSS feed or follow the steps at the end of the page to reach out to the team for more info.

 

Hope this helps. Let us know if you have any more questions. 

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

View solution in original post

2 Replies
Marked as solution

Hey there @huckingfoes

 

Thanks for reaching out to the Community about this. 

 

We suggest you get in touch with our team at Spotify for Podcasters. These folks specialize in queries submitted to Spotify by podcasters and content creators.

 

You can start by taking a look at this page to see if you can update your RSS feed or follow the steps at the end of the page to reach out to the team for more info.

 

Hope this helps. Let us know if you have any more questions. 

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

I appreciate the links, the first one does help. I'm afraid switching my RSS feed will cause the existing episodes to go offline, so that solution doesn't work on its face, but I'll send a message to the Podcasters team. Thanks!

Suggested posts