Me robaron mi celular y mi chip,ahora no tengo donde me llegue el código

[#1]

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[Lyubka]

Hey there,

Thanks for reaching out here in the Community! We hope you don't mind us answering in English as this is the official language of the forum.

At this point, we don’t have enough information regarding what you're experiencing. That being said, would you mind sending us a full description of the inconvenience you're having? Please send as much detail as possible.

We'll be on the lookout. 

[iliana_gomez01]

Me robaron mi celular y no puedo acceder a mi cuenta , no tengo el correo registrado, solo tenía ligado con el número 

[Alex]

Hi there @iliana_gomez01,

Hope you don't mind us replying in English, as that's the official language of the Community!

In this case it's best to reach out directly to our support team through one of the channels listed here. They should be able to locate your Spotify account and help you gain back access, after verification 🙂

It's a good idea to have your payment info or Spotify receipts at hand.

Hope this helps.