Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Multiple Echo Dots with Family Plan

Multiple Echo Dots with Family Plan

I have the family plan. My wife and I both have Google Pixel 3a phones and our own echo dots. I generally use my phone via bluetooth while driving. Whenever she plays Spotify to her dot it interrupts my music in the car and shows what's playing from her device. I have used the "forget device" on her dot three to four times a day for a week and it just keeps coming back. We are signed into the family plan with different logins, using separate Amazon logins for our alexa accounts but this problem persists. Any suggestions?? 

Reply
0 Replies

Suggested posts