Music stop after playing ads on TV

[cgey]

My Question or Issue

Hello,
I'm here because I don't find the information to help me.
Since 4 weeks, I can't play spotify on my TV (for get music on my HiFi) because on my playlists (or other spotify playlists) when I play the playlist, when I get an ads, after the ads the music stop and go back to Spotify home...

I specify that the bug appeared and is not present since begin because I have been using spotify for a while and it is only for a few weeks that it appeared and that it persists.

I'm using Free account, my TV is a LG UH603V and the spotify app is the 2022.12.05_5-eaa5d18 H 4.27.2

I think the bug is due to an update of spotify firmware, because if the update date 2022.12.05, it can match with the apparition of bug.

Thanks a lot, hope an update can arrive before 2022.12.31 for use it for new year.

Plan

Free

Country

France

Device

TV LG UH603V

Operating System

Smart TV

[Bittencourt]

Bonjour @cgey, thanks for writing!

In this case, my first suggestion is that you reinstall the Spotify app on your TV and see if it works.

Let me know how it goes.

[fas42]

Plan

Free

Country

Australia

Device

LG Smart TV

Operating System

My Question or Issue

When first getting the new TV, the Spotify app worked very impressively; good quality, big selection of music. But it's been getting worse, bit by bit: first I had an issue where ads would freeze the app for a minute or so; which for some reason cleared for a while, then the problem came back again - big gap of nothing before each ad runs. The latest is that the tracks themselves lock up, right in the middle, for a lengthy time period, then resume.

Is it the online connection? No, I have YouTube videos running at 4K flawlessly, either side of trying Spotify ...

I posted an earlier message mentioning this issue, which just vanished ... I'm rapidly getting the impression that this streaming service is just steadily, more aggressively pushing me to start paying - am I correct?