Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

No Album artworks in Homescreen on DNX8170DABS

No Album artworks in Homescreen on DNX8170DABS

When I switch to homescreen on the hu, there is no artwork in homescreen. With Google play is no problem there. Using usb with Android Auto. 

Plan

Premium

Country

 Germany

Device

Kenwood DNX8170DABS 

S7 edge

 

 

Reply
2 Replies

Hey @7p-t6wdu7s_8v,

 

Thanks for getting in touch. We suggest you first reinstall the app and see if the issue persists. If it does, could you tell us if this has worked for you before in the car? Also if you're able to send us a screenshot/picture, that'd be great. 

 

Keep us posted 🙂

 

Reinstall dont solve the problem. 

With Bluetooth it works. But when I use cable and aa no covers in Home screen. Don't know if it works before. I used Google play music before. There was no problem. 

Suggested posts