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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • dan_kwc2000
  • Regular
  • 17482 Views
  • 109 replies
  • 11 likes
  • Other
  • 17482 Views
  • 109 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21474 Views
  • 9 replies
  • 2 likes
  • Other
  • 21474 Views
  • 9 replies
  • 2 likes

Solved!! Unknown Webplayer randomly starts playing

PlanPremiumCountryCurrently registered country is Germany but I live in Sweden and will change the country by next month. DeviceSamsung A3 (Android), Windows 10 Laptop My Question or IssueI am listening to music via my Phone connected to bluetooth sp...

  • Casual Listener
  • Plan Premium Country Currently registered country is Germany but I live in Sweden and will change the country by next month.   Device Samsung A3 (Android), Windows 10 Laptop   ...
  • user-removed
  • Not applicable
  • 19092 Views
  • 8 replies
  • 2 likes
  • Connect
  • 19092 Views
  • 8 replies
  • 2 likes

In-car Bluetooth controls

I know there have been other posts on this, but none of them have any results and this has been happening for over two months now. This is a bug that arrived in an update around July/August and still hasn't even been acknowledged, much less fixed. Wh...

  • Visitor
  • I know there have been other posts on this, but none of them have any results and this has been happening for over two months now. This is a bug that arrived in an update around July/August and still...
  • 1685 Views
  • 0 replies
  • 0 likes
  • auto
    bluetooth
    bug
    Car
  • 1685 Views
  • 0 replies
  • 0 likes

Album won't play, plays different artists instead.

Good day, I'm having trouble playing an album, it simply won't play, but it plays different tracks from other artists instead. (...?) The album in question is Building on the Edge of the Sky from Halogen.I'm from the Netherlands, and I'm using Spotif...

  • Casual Listener
  • Good day, I'm having trouble playing an album, it simply won't play, but it plays different tracks from other artists instead. (...?) The album in question is Building on the Edge of the Sky from Hal...
  • rustigmattie
  • Casual Listener
  • 2017 Views
  • 2 replies
  • 0 likes
  • Other
  • 2017 Views
  • 2 replies
  • 0 likes

Disturbed - Stricken is broken

PlanPremiumCountryLVDeviceAllOperating SystemAllMy Question or IssueA while ago I have submitted a ticket to Spotify support - which does not exists anymore I assume. As said - Disturbed - Stricken (one of their top songs actually) sounds like a nigh...

  • Newbie
  • Plan Premium Country LV Device All Operating System All My Question or Issue A while ago I have submitted a ticket to Spotify support - which does not exists anymore I assume. As said - Dist...
  • Jose_M
  • Spotify Star
  • 815 Views
  • 1 replies
  • 9 likes
  • Other
  • 815 Views
  • 1 replies
  • 9 likes

Solved!! Incomplete Song - Maalala Mo Sana by Silent Sanctuary

Plan: PremiumCountry: Philippines Device: iPhone 6s Plus, iPhone 8, Huawei Nova 2i, Nokia 6, Samsung Note 8, HP Chromebook, PS4Operating System: iOS 12, Android Oreo, Chrome OS, PS4 OS? My Question or Issue: I wanted to report that the Filipino song ...

  • Casual Listener
  • Plan: Premium Country: Philippines   Device: iPhone 6s Plus, iPhone 8, Huawei Nova 2i, Nokia 6, Samsung Note 8, HP Chromebook, PS4 Operating System: iOS 12, Android Oreo,...
  • Balderdashie
  • Casual Listener
  • 532 Views
  • 2 replies
  • 1 likes
  • Other
    Samsung
  • 532 Views
  • 2 replies
  • 1 likes

Album missing

I want to say that the Breathless Album of Shayne Ward is missing. Please its my request you to add that album in Spotify

  • Visitor
  • I want to say that the Breathless Album of Shayne Ward is missing. Please its my request you to add that album in Spotify 
  • Jose_M
  • Spotify Star
  • 380 Views
  • 1 replies
  • 1 likes
  • music
  • 380 Views
  • 1 replies
  • 1 likes

Superuser Contribution No Album artworks in Homescreen on DNX8170DABS

When I switch to homescreen on the hu, there is no artwork in homescreen. With Google play is no problem there. Using usb with Android Auto. PlanPremiumCountry GermanyDeviceKenwood DNX8170DABS S7 edge

  • Casual Listener
  • When I switch to homescreen on the hu, there is no artwork in homescreen. With Google play is no problem there. Using usb with Android Auto.  Plan Premium Country  Germany Device Kenw...
  • 7p-t6wdu7s_8v
  • Casual Listener
  • 580 Views
  • 2 replies
  • 1 likes
  • Samsung
  • 580 Views
  • 2 replies
  • 1 likes

(Missing) New Releases For Me

The weekly update and email often doesn't include releases for artists I follow. Why might this be happening, as I keep missing releases. I'm on Premium, in the UK, & using a windows 7 laptop. Thanks

  • Music Fan
  • The weekly update and email often doesn't include releases for artists I follow. Why might this be happening, as I keep missing releases.   I'm on Premium, in the UK, & using a w...
  • bigjimcambo
  • Music Fan
  • 515 Views
  • 2 replies
  • 0 likes
  • Other
  • 515 Views
  • 2 replies
  • 0 likes

Facebook linking

When I first linked Spotify to my Facebook, long time ago, I could share playlists etc to my Facebook feed. But that functions are gone. What can I use the Spotify Application in Facebook for today ? I find no use for it.....

  • Newbie
  • When I first linked Spotify to my Facebook, long time ago, I could share playlists etc to my Facebook feed. But that functions are gone. What can I use the Spotify Application in Facebook for today ?...
  • Jose_M
  • Spotify Star
  • 391 Views
  • 1 replies
  • 1 likes
  • Other
  • 391 Views
  • 1 replies
  • 1 likes

Will these music apps do what I want?

I want to leave iTunes & switch over to Spotify. That part is almost done (I have Spotify Premium).I still want to be able to play my music on my Macbook, and be able put music on the iPod Touch (suggestions for better music players is welcome). This...

  • Roadie
  • I want to leave iTunes & switch over to Spotify. That part is almost done (I have Spotify Premium). I still want to be able to play my music on my Macbook, and be able put music on the iPod Touc...
  • Sebasty
  • Community Legend
  • 507 Views
  • 1 replies
  • 0 likes
  • Other
  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify pauzes automatically on IOS / Android and WEB when connected to Denon HEOS

Since a few day I am having problems with Spotify when connected to my HEOS Soundbar. I have selected the soundbar as connected device. The song plays, then after some time it automatically pauzes (also shows the play button again). I have tried to l...

  • Casual Listener
  • Since a few day I am having problems with Spotify when connected to my HEOS Soundbar. I have selected the soundbar as connected device. The song plays, then after some time it automatically pauzes (a...
  • Clickclackbang
  • Casual Listener
  • 1878 Views
  • 10 replies
  • 1 likes
  • Denon
  • 1878 Views
  • 10 replies
  • 1 likes

Vodafone free subscription help

Hi I got a free premium subscription when renewing my contract with Vodafone in February, I've tried everything to activate it but it won't let me as I have an existing Spotify account. Please help

  • Newbie
  • Hi I got a free premium subscription when renewing my contract with Vodafone in February, I've tried everything to activate it but it won't let me as I have an existing Spotify account. Please help&n...
  • Luke
  • Spotify Star
  • 593 Views
  • 1 replies
  • 0 likes
  • 593 Views
  • 1 replies
  • 0 likes

Solved!! Clearing Spotify's Cache

When you clear Spotify's cache, will that affect the data that is later received by Spotify to pay artists? .. Thank you for your help! Best, ProducerTrentTaylor ***Find me on Spotify at ProducerTrentTaylor .. Artist : 10 beat tapes for chilling, stu...

  • Composer
  • When you clear Spotify's cache, will that affect the data that is later received by Spotify to pay artists? .. Thank you for your help!   Best,   ProducerTrentTaylor   ***Fi...
  • Loxer
  • Community Legend
  • 6976 Views
  • 3 replies
  • 0 likes
  • ps3
    Sony
  • 6976 Views
  • 3 replies
  • 0 likes

Solved!! Sorting Options for List of Playlists

Hello,How can i sort my playlist with custom options ? Example, when i add new songs to my playlist, they must be shown top of the list ! not bottom ! Please update. Regards

  • Casual Listener
  • Hello, How can i sort my playlist with custom options ? Example, when i add new songs to my playlist, they must be shown top of the list ! not bottom ! Please update.   Regards
  • Mandakasa76
  • Casual Listener
  • 709 Views
  • 2 replies
  • 0 likes
  • Other
  • 709 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Add music...?

What if I have an obscure album that I think should be available, but isn't? It's "Abolishment of Hate," by Jeff Lewis who was in Mortification, so an established musician. He didn't go to a professional printer -- he literally printed and packaged t...

  • Newbie
  •   What if I have an obscure album that I think should be available, but isn't? It's "Abolishment of Hate," by Jeff Lewis who was in Mortification, so an established musician. He didn't go ...
  • Jemi
  • Spotify Legend
  • 537 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 537 Views
  • 1 replies
  • 0 likes

Volvo which models support Spotify?

Hi I'm searching for a second hand Volvo (or a new one). I want to play Spotify in it. But it's very hard to find which models it supports or not. The Support page on Spotify only talks about "Sensus Connect". The Volvo pages tell me almost nothing. ...

  • Newbie
  •   Hi   I'm searching for a second hand Volvo (or a new one). I want to play Spotify in it. But it's very hard to find which models it supports or not. The Support page on Spotify only ta...
  • Bethany_Dawn
  • Community Legend
  • 485 Views
  • 1 replies
  • 0 likes
  • Other
  • 485 Views
  • 1 replies
  • 0 likes

Superuser Contribution Incorrect tracks listed in an album -

PlanFreeOperating System( Android) My Question or IssueI have seen a few tracks in albums that don't belong there. How to fix that without losing them altogether?

  • Newbie
  • Plan Free Operating System ( Android)   My Question or Issue I have seen a few tracks in albums that don't belong there. How to fix that without losing them altogether?
  • Jemi
  • Spotify Legend
  • 319 Views
  • 1 replies
  • 0 likes
  • music
  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution Digital out of ELAC Discovery Music Streamer is not found by Connect

PlanPremiumCountryGermanyDeviceIphone and Windows in combination with Elac Discovery My Question or IssueSpotify connect does not find the digital output of my Elac Discovery music streamer. It finds the two analog outputs but not the digital one. Is...

  • Casual Listener
  •   Plan Premium Country Germany Device Iphone and Windows in combination with Elac Discovery    My Question or Issue Spotify connect does not find the digital output of my Elac...
  • nrmal
  • Casual Listener
  • 827 Views
  • 2 replies
  • 0 likes
  • Connect
    Other
  • 827 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs stopped playing on my receiver through Connect

PlanPremium for FamilyCountry USADeviceConnectOperating SystemiOS 12 My Question or IssueWhen playing music to my receiver via Connect, Spotify recognizes my receiver, turns it on and connects to it like usual but now shows my phone ID on the receive...

  • Regular
  • Plan Premium for Family Country  USA Device Connect Operating System iOS 12   My Question or Issue When playing music to my receiver via Connect, Spotify recognizes my receiver, t...
  • Guido
  • Spotify Legend
  • 408 Views
  • 1 replies
  • 0 likes
  • Connect
  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alexa defaulted to Shuffle mode

Premium accountIreland Device:Amazon Alexa Echo Dot My Question or Issue When I ask Alexa to play any Spotify artist, it plays in shuffle mode. I turn off shuffle mode but it resets to 'shuffle on' every time I play a new artist.I have reset / update...

  • Newbie
  • Premium account Ireland   Device: Amazon Alexa Echo Dot   My Question or Issue  When I ask Alexa to play any Spotify artist, it plays in shuffle mode. I turn off shuffle mode bu...
  • dnw78
  • Regular
  • 7037 Views
  • 2 replies
  • 2 likes
  • music
  • 7037 Views
  • 2 replies
  • 2 likes