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Now Playing screen doesn't show up on Samsung TV App

Now Playing screen doesn't show up on Samsung TV App

Plan

Free

Country

United Arab Emirates

Device

Samsung Smart TV (Model Code - UA49N5300)

 

My Question or Issue

Any playlist I play on the TV app does start playing, but the screen doesn't change to the Now Playing screen. The app remains on the playlist screen.

 

Exception - this doesn't happen when I play a playlist from my library.

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