PC won’t detect iPhone via Spotify Connect and vice versa

[whatbruh]

Plan

Premium

Country

U.S.A

Device

HP ProDesk 600 g1, iPhone 8

Operating System

Windows 10, iOS 14.6

Hey all, my issue is kinda self explanatory. I’ve already searched the forums and FAQs for help, and I haven’t come across a solution that has worked. So far, I’ve tried:

1. Uninstalling the Spotify application on both devices 
2. Restarting both devices
3. Signing out and back into my Spotify account on both devices
4. Clearing the cache on my iPhone
5. Disconnecting and reconnecting to the wifi
6. Resetting the router

I do not know if my router has multiple wifi channels, nor do I know how to enable them if the router does have multiple wifi channels. My iPhone does have the “Local Network” setting enabled for the Spotify app. What’s weird is that this feature was working 3 hours ago flawlessly, and both devices are able to connect to a wireless speaker I have nearby. All help is appreciated, thanks!

[MattSuda]

Hey @whatbruh 

Sorry to hear about this.

I think there is a current issue at Spotify.

On my end the Web Player and TV apps aren't working at the moment and might be also affecting Connect.

Hopefully it will be resolved soon.

[MattSuda]

The issue appears to be fixed. Thanks for your patience.

Try again now and let me know how it goes.

[mihailb]

I'm having same problem.

All my non iOS devices are unable to see my iOS device via Spotify Connect.

[CarlosE]

Hi there @mihailb,

Thanks for reaching out to the Community.

Can you confirm if you've already tried the troubleshooting steps that @whatbruh mentioned in the original post? Those can be helpful in this case since the general issue that was affecting Connect was already fixed. You can find the steps to run a clean reinstall of the app on your devices here.

Keep us posted on how it goes.