Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Play count not updating

Play count not updating

Accordin to spotify insights i have a song at 998 plays and have for 3 months now. I played it myself more than two times easily since and it will not update as being over 1000

Reply
3 Replies

Hey @bgstudy! Welcome to the Spotify Community. ^^

 

Is your play count updated?

If not, please let me know. ^^

 

Peace

Hello. My play count it also messed up. Everything on my song just displays zero on the actual Spotify app as well as the Spotify for Artists app as well while also saying I have 4000+ monthly listeners? What do I do? Its been 4 days since the release.

My artist name is Zach Bahn and the song is Other Side of the World (Zach Bahn Remix)

Hey there @zmanfly,

 

Thanks for reaching out to the Community and welcome!

 

This is something for our Artist Support team to help with. You can get in touch with them here.

 

Hope it gets sorted out soon. If you need a hand with anything else, we're always a post away.

 

Have a good one 🙂

CarlosEModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

Suggested posts