Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Play history song titles showing as "Null"

Play history song titles showing as "Null"

Downloaded my spotify play history but the columns whose data I needed to see show as NULL for the following categories:

master_metadata_track_name
master_metadata_album_artist_name master_metadata_album_album_name
spotify_track_uri episode_name

It's not an issue with the conversion because all other data is showing correctly to the months before all the way to years ago.

Any clue? Thanks
Reply
4 Replies

same issue i'm having. 

Hi there folks,

 

Thanks for reaching out. It's possible something wasn't extracted properly from the database or the files have been corrupted in some other way. Could you try and request the data one more time? Everything should be fine then. You can reach out to our support team for assistance if necessary.

 

Hope this clears things up.

JoanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

The thing is I'm gonna have to wait 10 more days to request it again plus prep time to see if it works

Hey folks,

 

Can you please take a look at this thread and let us know if you're experiencing the same issue? If yes, please like it and subscribe to receive notifications about any updates.

 

Cheers,

MihailYModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts