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Playback stops after playing a couple of songs on Echo devices. 'THIS IS NOT RESOLVED'

Playback stops after playing a couple of songs on Echo devices. 'THIS IS NOT RESOLVED'

This is becoming a real headache now. (Playing Spotify through Amazon Echo Dot by voice and also via android to Dot) I posted about a month ago, and a few months previous to that, then somebody merged the last posted problem with a supposedly resolved post. Yes it was originally resolved for me (for about a month) then back to the usual 'beep'  and turning off half way through a song. Sometimes it does play for an hour or so with absolutely no problems, but when it stops that's it, game over! This afternoon 21st July 2024 it switched off 7, yes, Seven times during one song. Is this what I pay a premium subscription for? I think not. Could you please resolve this issue and DO NOT MERGE THIS POST WITH AN ALREADY RESOLVED POST. I know I'm not the only one this happens to, not everyone gets in contact, either they don't know how to or just cancel their subscription. 

Plan

Premium

Country

Uk

 

 

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1 Reply

Hello! All good? Welcome to the Spotify Community, it will be a pleasure to help you!

 

In this thread there is a question very similar to yours, and some moderators and stars asked some questions based on what you had reported! Could you respond there? It's easier to have all the information in one place, and help future users with the same question as yours!

 

Keep me posted if you can't!

 

Cheers,
ribezaz

ribezazSpotify Star
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