Playlist disappeared

[arunsubramanian]

Plan

Premium

Country

US

Device

(All devices)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I had a playlist of devotional songs that I used to play on Alexa everyday morning., Recently I noticed Alexa stopped playing the songs, thought it was connection issue and tried to re-add it but turns out the playlist has disappeared from my library.

This is not the first time I am seeing the issue couple of my playlist disappeared as well but fortunately I created a backup of those but not this one isnt. 

[Ivelina]

Hey @arunsubramanian,

Thanks for posting in the forum and welcome to the Community!

A playlist shouldn't just disappear from you library, so let's see the possible reasons why you're unable to play it. 

To start and if the playlist was created by you (and removed by mistake for example), I recommend checking in case you can recover it from your Account Page and for the correct steps, take a look at this help article.

Keep in mind, however that if it was a Spotify-created playlist instead or you were following it and it was created by another user, but removed, you won't be able to restore it in this situation.

Hope this info helps and keep us posted.