Podcast Episodes Won't Play

[ericangle]

I'm a Premium Duo subscriber using the Web Player in Chrome 108.0.5359.94 on a desktop computer running Windows 10 Enterprise. I use the Web Player on my work computer because I'm not allowed to download and install the desktop app.

I can't listen to some podcast episodes, for example any of the Huberman Lab episodes: https://open.spotify.com/show/79CkJF3UJTHFV8Dse3Oy0P?si=7832749ba34e45e7

To illustrate this issue, I created this "Sandbox" playlist: https://open.spotify.com/playlist/3mZlgjywcpzooPmPPPjxpq?si=e2ee91628c214888

This pIaylist has a short song, followed by one of the podcast episodes that will not play (Huberman Lab, episode 86), followed by a podcast episode that will play (Lex Friedman, episode 343). When I play this playlist, it plays the song, skips the Huberman Lab episode, and then plays the Lex Friedman episode.

I've tried Chrome in incognito mode, restarting my computer, and also different browsers (Firefox 107.0.1, Edge 107.0.1418.62). Nothing works.

[MihailY]

Hey @ericangle,

Thanks for posting in the Community.

Since you've mentioned this happens on a work computer, we'd highly suggest testing this on a personal PC using a different internet connection, as there might be some limitations set by your system administrator. If the podcast works on a different device, it's best to reach out to them for further help.

Keep us posted!

[jake29]

My issue is with any device, app and browser and as far as i know Lex Fridman content 

https://open.spotify.com/show/2MAi0BvDc6GTFvKFPXnkCL

[Eni]

Hey @jake29, 

Thanks for getting in touch about this. 

Could you let us know if this happens while using a different internet connection as well? 

On another note, we'd like to know if this started happening after a specific event such as an update. 

Keep us posted.