Premium Podcast Perpetual Loop

[Roly1]

Plan

Premium

Country

UK

Samsung Galaxy Note 9

My Issue

I am a premium member, I came across to Spotify just for The Joe Rogan experience. First I didn't get any adverts. Then I started to get one in the middle of the podcast and after it had played I would need to restart the app to continue. Now I get 2 adverts about 8 minutes in, after which the podcast either starts from the beginning or says the whole thing has played and skips to the next in line.

I have:

Cleared the cache (many times)

Uninstalled and reinstalled (many times)

Logged out and back in (many times)

Please help

[Ver]

Hey @Roly1,

Thanks for posting here. 

The troubleshooting steps you've tried so far are very good. 

If the issue persists, it's a good idea to post here and include the required info. We'll look into this further.

If you need anything else, the Community is here for you.