Skipping songs & terminating playback

[MarkDevine]

Plan

Premium for Family

Country

Ireland

Device

Web player, Chrome (no ad-block)

Operating System

Windows 7

My Question or Issue

Hi,

The web player consistently fails for me - I have never been able to use it for more than a few minutes / 1 or 2 songs. It sometimes skips down the playlist/album mid song, sometimes skips multiple songs and eventually stops playing completely.

Ad blocking is disabled & I cannot install the windows app. There is nobody trying to access my account - it has failed every time I use it since joining.

Please can you review my playback history from the web player to confirm the misbehaviour and investigate the problem. I have migrated from Google Play Music to join a family plan but am very unsatisfied so far.

Thanks,

Mark

[MarkDevine]

I have also tried deleting all browser history / state. Playback seemed to work for a bit longer, but skipped & stopped again.