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Songs from cds not able to play

Songs from cds not able to play

I'm noticing that some of my songs that I have from cds on my SoundHound and Playlist are either being skipped or not playing all together:

 

Evidence 1

 

Evidence 2

 

Evidence 3

 

Some songs I am able to play, but songs like Defying Gravity from Wicked are often skipped. I unfortunately don't have the cd at this time as I checked out the cd from the library, but this has also happened to some of the other songs I have cds for. Can this be solved?

Reply
1 Reply

Hello, I believe I am helping you solve this over Twitter DM.

 

I can continue to help over DM, or I can talk here. Whichever you prefer. 

 

It would be easier to talk about it here because DMs are limited to 140 characters. 

MattSudaSpotify Star
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