Specific Podcast Won't Download on Any Device (Breaking Points Premium)

[o_nab]

Plan:

Premium - US

Devices:

(iPhone 12 mini, Macbook Pro, 16in, M1 Max 2021)

Operating Systems:

(iOS 16.4.1, macOS 13.2.1)

Spotify Version:

8.8.32.533

I am easily able to download podcasts and music without issue, except for one podcast in particular (so far): Breaking Points Premium. This started last week:

Whenever I click the download button, Spotify adds the episode to my "Your Episodes" playlist, but never downloads it. I've tried this on multiple devices (iPhone 12 mini and MacBook Pro) as well as wifi networks with similar results.

For more context, I have Download Using Cellular disabled and enabled the setting for Audio-Only Podcasts, too.

To correct the issue, I've tried logging out of Spotify on each device twice in a row, performed a clean install of the app on my phone, and did a hard restart of each device as well.

Thankfully, I am able to stream the episodes, but this uses my cellular data which is sometimes limited or non-existent when traveling. What's going on with this podcast in particular?

[Alex]

Hi there @o_nab,

Thanks for the post.

Can you let us know if downloads don't work for any episode of the podcast or just the latest ones? You can also send us a link/ URI to one of the episodes which don't download so that we can test this on our end too.

It's possible that the podcast is not downloading properly, because some podcasts are not uploaded directly on Spotify, but through other platforms, which can sometimes cause issues or delays with the podcast availability for streaming/ download.

Keep us posted.

[o_nab]

Hi, none of the episodes of this podcast were able to download audio onto any of my devices. Here's a URL to one of many that aren't downloading for me: https://open.spotify.com/episode/4vboqMImjHqTGFV8RWy7rm?si=4a31c0281b0c452d

One thing I tried was turning off "Download Audio Only" in the Data Saver setting. This does allow me to download episodes from this podcast, but of course it downloads the full video as well, which takes up way more space. It seems that, for whatever reason, the Download Audio Only setting prevents this podcast from downloading at all on my devices.

[Alex]

Hi there @o_nab,

Thanks for flagging this with the Community.

We've passed this on to the right folks at Spotify. Currently we have no information if this will be fixed and exactly when.

Note that these options might have been blocked by the podcast creator themselves, since this is a paid podcast shared to Spotify from another platform.

Cheers. 

[o_nab]

Alrighty, thanks for looking into this. Hopefully it can be corrected if the error is on Spotify's side. Otherwise, I will try to reach out to the podcast creators to see if they are aware of this and ask if audio downloading was intentionally blocked on their end.

[mpanchuk]

I’m also dealing with this, you also can’t stream it on an Amazon echo, but anything else will. Figured truth tellers were just getting censored. Thanks for reporting this!

[cheesycoolguy]

I'm having the same problem with breaking points premium version on Android. I've been a premium member for over a year without any issues but about a month ago it wouldn't download the podcast, the download button just changes to a white exclamation point. I can download any other podcast I've tried including the free version of breaking points. It downloads if I turn off "download and stream audio only". That's the only solution me, Spotify or breaking points have been able to come up with so far.