Spofiy Web does not work for me anymore!

[Oleg3]

Hey Guys,

I have a major problem and I hope you can help me to fix it.

Since a couple of months I am not able to start a single song in the Spotify Web Player. 

I am using Chrome as my main browser but after Spotify Web stopped working for it, I switched to Microsoft Edge.

Spotify Web Player suprisingly worked for Edge, but as I wanted to use it today I couldn`t even connect to the web site.

The clear things up, Spotify Web Player does work for my brother in Chrome, he never had a problem and we use the same antivirus (Avast).

I left a picture of my problem down below, it's in german language but I hope some of you does understand what's going on.

[Dreadlord]

Hey @Oleg3

Is it possible to translate the error?

I may be able to help you with your issue, but I am not sure what is the exact error you are getting : )

P.S. Looks like there are some network restrictions on your end. Can you open spotify via this link and let me know the outcome?

[Oleg3]

@Dreadlord

Yeah this link works fine for me in Edge, but does not solve the problem in Chrome.

I uploaded a translation for this message, have a look.

[Dreadlord]

Hey @Oleg3,

Let's troubleshoot the issue then 🙂

Open chrome and try to play a song, then open up CMD as administrator and execute the following command: 

netstat -anob

For security reasons it is better to PM me with the result. 🙂

[Oleg3]

Anyone else got an idea?