Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify Disconnects from PlayStation 4

Spotify Disconnects from PlayStation 4

  • Plan

Premium

Country

USA

Device

PS4

Operating System

 

 

My Question or Issue

For months now Spotify on PS4 plays for about 20 mins or a few songs, goes mute then disconnects and I have to log in again or completely close the program and relaunch. Often times, I cannot reconnect using my phone or laptop. This is completely unacceptable and I'm getting very irritated with Spotify. It's hard to stop in the middle of a game that doesn't have a pause feature to close out my music and restart it because of "technical" difficulties. I need a fix ASAP. 

Reply
1 Reply

Spotify will spontaneously stop working at all. In the quick menu if I try to play music, all I get is the PlayStation symbols spinning forever. If I try to open the actual app, it takes FOREVER and then throws a huge cryptic hex error message.

Suggested posts