Spotify Exclusive Merch

[NB181]

I was sent an email regarding an exclusive Blue Vinyl of Smithereens, by Joji, for being a top listener this year. However, when I clicked the link, I was sent to a website called Linkfire, and it seemed to be a dead end. I made an account but nothing else showed up prompting me to get it. The link for  more merch didn't show the Blue Vinyl, either. I would love the vinyl, and I'm hoping to find a solution or help in securing it. Please help?

[Alex]

Hi there @NB181,

Thanks for the post.

We're aware that the initial link to the exclusive merch was broken. The technical teams are working on updating it with a working one for everybody. 

In the meantime, you can try accessing it from here.

Hope this helps.

[ReggieJ]

Can someone help. I got an email from Spotify to buy some merch. Though money has gone out I have no confirmation. There is no email help on the Spotify app. Can someone help? 

[MihailY]

Hey @ReggieJ,

Thanks for posting in the Community.

In this case, it's best to reach out to the folks over at Customer Support with a screenshot of the email, as they're the ones who can take a closer look at this and assist you further.

We hope this helps.