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StephenAllain · 2015-01-10

I've updated all programs. Reguardless of what I do Spotify is not seeing my premium account. Any guidance would be appreciated.

StephenAllain · 2015-01-10

MattSuda · 2015-01-11

Try logging out of the app, and then log back in.

Does it recognize that you have premium now?

If not,

I suggest you contact support so they can take a look at your account and see what is going on:

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email, you need to reply back to it.

Support usually replies within 24-48 hours.

MattSudaSpotify Star

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