Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify crashes when opened.

Spotify crashes when opened.

Plan

Free

Country

England

Device

HP Chromebook 

Operating System

Chrome OS

My Question or Issue

I can download the Spotify app through Google play store but the app does not stay open long enough to log in. I've tried clearing cache, updating my system and re downloading the app. The app has worked on my chromebook in the past but recently stopped working

 

Reply
1 Reply

Hey @kacirobins1,

 

Thanks for getting in touch with us and welcome to the Community 🙂

 

Can you give these steps a go and run a clean reinstall? This one is more through than the usual reinstall.

 

If that doesn't do the trick, you can install the app in Safe mode. If that doesn't help, we'd suggest you try running the app as an administrator. Are there any changes?

 

You can also send us a screen recording of what you're seeing. We'll investigate this further.

 

Keep us in the loop! We'll be right here if you have any questions.

Ver Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts