Spotify error "Select a Preset/ Service Unavailable" while playing on Bose Sountouch 20

[browniepasta]

Hey! Its been a week since ive been facing this problem. I play any song or playlist on spotify and the song stops playing after a while and the player is paused. Bose Sountouch displays "Select a Preset or Explore Music on the Soundtouch App". It plays some songs end to end but this issue occours for every other song.  

Kindly advice.  

[jordimr]

I have the exact same problem. Any pointers appreciated.

[browniepasta]

HI! Hard reset your Bose Spundtouch by pulling it off the plug. It'll reset and work just fine. Not sure if this is a permanent solution but it works just fine for the time being. 

Cheers!

[zafkiwi]

I have the exact same problem too 

[spovd12]

I have the same trouble since 1 month ago and looked on the bose community but my system keeps the same