Spotify for Artists stream count went to zero

[magicjahn]

Plan - Premium

Country - US

Device

(iPhone 12, Macbook Pro late 2016)

Operating System

(macOS)

My Question or Issue

I released some music on May 21 and the live stats on the Spotify for Artists native app and webapp were updating for 1 day. Then on May 22 all the stream counts for my new songs went to zero. I can no longer see how many streams any of my new songs have on either the Spotify for Artists Native iPhone app or web application.

My monthly listeners have also not updated since May 20.

[cubitrecordings]

Me too 😞

[Jeremy]

Hi there @magicjahn and @cubitrecordings,

Thank you for your posts here in the Community.

In this case we suggest that you contact our Artist support. You can contact them here.

Let us know if we can help you with anything else 🙂

Take care!