Spotify keeps randomly switching to Web Player

[dal3macio]

Lately, when I am listening to my playlists on my iphone 7 or my desk top computer, Spotify will randomly switch out of my playlist and on to Web Player and play a random song.  How can I stop this? 

[Enrollsnow]

I am having that same exact issue. At random interval spotify will stop playing my music and go to random playlist.

[Omap]

This is hapening to me too, any fix?

[Evgenii]

I have same issue with an Android app

[nainline28]

This keeps happening to me and it is upsetting me. I will be in the middle of a song and it will just switch. And it is not even any music close to what I listen to. I will be listening to Metalcore and it will switch to a singer-songwriter song or a rap song. Please fix.

[Kimbold]

I have this issue too and it always ends up playing spanish songs like despacito or bailando and I never listen to these songs and don't know how to fix it. 

[Zacmartin10]

I’m having this same problem, I changed my password thinking my account was hacked but it kept happening and I downloaded the web player to see if I could stop it and it still does it! It also follows random playlists that I don’t listen to or care for!

[Mattg2474]

Having the same exact problem. Anyone figure this bug out yet?

[dal3macio]

I haven't heard of any fix yet.  But this is ridiculous.  I signed up for premium because I didn't want interruptions and ads.  This is far worst than an advertisement.  We should get some kind of credit for the last two months!  Spotify is a pain to try to contact for any assistance.

[Swanny]

Hey guys, please try going to spotify.com/account and resetting your password! I would also suggest using the "log out of all devices" function in your account settings and seeing how that goes 🙂

[Mattg2474]

I have done this twice. Does not seem to be solving anything.

[smythify]

UGH! Same here.. and yes.. playing from my own playlist.. stops mid-song.. asks to play on web player, then pulls random song (often a spanish playlist or rap) from random playlist(s).. it also adds these playlists to my recent queue, so I have to delete them all.  I just did the change password option and hooping for best, but honestly this is so frustrating. Were we hacked? Please tell me this is being fixed.

[dal3macio]

I finally talked to someone at Spotify.  I had to reset all my passwords.  Not just the Spotify password, but the password to the email associated with my spotify account.  and also facebook password.  What a pain.  But they said this should help.  Too soon to say for sure but I'll confirm in a week or two if i have no interruptions. 

[Graatsie]

I have the exact same thing! Changed my password, deleted spotify completely and reinstalled it. Still doing it! And always the stupid Bailando!

[Swanny]

Hey guys, if you're having issues with the Spotify Web Player hijacking your account, please take a look at this guide first: https://support.spotify.com/article/someone-has-gained-access-to-my-account/

If that does not appear to resolve your issues, then please contact Spotify Support through this link: https://support.spotify.com/contact-spotify-support/

Hopefully this helps to sort the issue out once and for all!

[Jan1231123 · Accepted solution]

It probably is a Spotify problem itself. As for the most people it is switching to bailando and despacito which is also happening to me. Fix ur code brah.

[dal3macio]

I spoke to someone at Spotify about this.  I had to reset all my passwords associated with my Spotify account.  This means reset your email password linked to your account and even Facebook password if you have them linked.  I did this about a month and half ago and never had this issue again.    

Reset all passwords linked or associated to your Spotify account.  This will fix it!

[nainline28]

Ok so I was struggling with this problem for over a month or 2 and mine is finally fixed. All you have to do is reset your passwords and go through the security protocol like they have listed on there help website. I would have never found this until someone changed the email and password to my account and I lost all access. So please change your passwords and such before this happens to you! I had to go through support and have everything reset!

[Eyeballtickler8]

Done both those things. Hasn't helped. Come on Spotify, get your head out your **** and answer this.

[Evgenii]

It helped me, thanks