Troubleshooting

[71saint]

I am using Spotify on my chromebook in the browser, usually for some reason I can only listen to Spotify once for a while or before I close it out, once I do and open it back up later, it says that something went wrong, I usually can't listen to Spotify for the rest of the day.

[saryn2]

Are you saying  your webrowser is closed completely and you open it back up and are at Spotify's website and it won't play?

[71saint]

At some point of the day I'm listening to music. Later I try to use
Spotify again but it won't work.

[saryn2]

Have you tried closing it and reopening it?

[71saint]

Yes, I have even tried shutting down the chromebook, and I can't do a
complete reset because it belongs to my school and if I do then I won't be
able to connect to their network so I'll have to turn it in for setup which
will likely cost me.

[saryn2]

Okay, try reinstalling the application if you're using the application and not the webplayer 

[saryn2]

If that doesn't work let me know, I'm happy to provide more help

[71saint]

I'm using the webplayer and am unable to install the app.

[saryn2]

Can you reinstall it without deleting it?

[71saint]

I cannot install it at all because my admin won't let me, but my problem is
with the webplayer, NOT the app.

[saryn2 · Accepted solution]

Right, I'm so sorry for saying that incorrectly.

It seems like other people are affected by this problem too, here's what they said. 

I think you should contact support about this still ongoing problem here. You can tweet them using the @SpotifyCares handle or you can fill out a contact form here.

I hope I was of some help,

let me know if you need anything else

[71saint]

Unfortunately, that's not the problem, the webplayer is not generating a
504 error.

[saryn2 · Accepted solution]

Then I would definitely contact support about this issue