(WINDOWS PHONE 10) No offline mode

[Noganeto1]

Plan

Family Premium

Country

 Argentina

Device

Microsoft Lumia 640 LTE

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

How do i check if my favorite downloaded playlist IS downloaded? I checked it very well, and i had the green circle and arrow icon next to the song name, and i guess that means that the song is illegimately downloaded. But whenever i wanna listen to it, it says i cannot do it in offline mode. Uh, i guess it's because i have a discontinued Windows 10 Mobile or anything, but... how do i exactly check if a song is downloaded and available to listen whenever i'm on the street and don't have my 4G activated? 

[Sebasty]

Hey @Noganeto1

That's weird!

I can play my offline songs when disconnected from Wifi (I'm on version 5.2.4.0 with Windows Phone 8).

Downloaded playlist has a green circle with a green arrow under the playlist's name.

I suggest reinstalling your Spotify app. Restart the phone before reinstalling.

Let me know how it goes 🙂